Collaborate IT
Razor Networks spent a lot of time looking at the hosted phone providers out there. There are a lot of them. We only wanted to offer what we felt was the best service for the customer. Previously, we used a company for our hosted SIP business that experienced a lot of outages, so we needed to make sure we selected a solution that was rock solid in every aspect. We believe that Ring Central is the number one hosted voice provider in the world. We use them for our company and have never had an issue with anything. The video conferencing works perfectly. Phone calls are always crystal clear. But it is not just a replacement for your on-site phone system. It is much more...
MVP
Message, Video, Phone
Click on the Ring Central Logo to see a demo of MVP in action!
Work from anywhere, on any device (Smartphone, Desk phone, iPad, Laptop, Desktop)
Every user gets a direct phone number that they can make and receive calls, texts, and faxes
Combine multiple services into one offering
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Video Conferencing
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Instant Messaging
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eFax
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Voice Calls and PBX
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CRM Integrations
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Browser & Outlook Plugins
The time to make the move from an on-premise PBX (Private Branch Exchange) to a hosted communications platform is now.
Most Common Responses to Moving
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It is too expensive
Reality: Many times it costs less to move your communications to the cloud. Why?
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No more expensive Telephone Company PRI's or POTS lines. A PRI costs between $600-$1200/month.
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No more expensive technician needed every year on-site for 8+ hours to perform software upgrades after hours
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No more expensive licensing costs for the software support, each phone or user
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No more system downtime
Advantages of moving to hosted communications
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99.999% uptime - less than 5 minutes per year
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Secure - HIPPA, PCI, SOX, CPNI, CCPA, GDPR, & Many more compliances
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Even if your business loses power or Internet, cell phone app still functions 100% (As long as you have cellular service)
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Seamlessly move phone calls or video meetings between desktop, iPad, smart phone, or desk phone
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Includes Video Conferencing with Screen Sharing
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Includes eFax and SMS - Every user's phone can call, text, & fax. Even the main company number!
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Choose your outbound Caller ID
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If there is another emergency that shuts the country down again and forces everyone to work from home, there is no scrambling to make it happen. Ring Central is pandemic proof! Work from anywhere on anything!
Always up to date. Keeps getting better with time. No more upgrades. You get new features as they are released.
Read the whitepaper on migrating to the cloud
Contact Center
Need more than just awesome communication and collaboration tools? Ring Central also has the best Contact Center solution in the industry. Meet Omnichannel CX (Customer Experience). Resolve customer issues faster with artificial intelligence enabled intuitive tools that work from anywhere on any channel. Boost agent satisfaction with an integrated communications platform and enhanced workforce engagement capabilities.
Agents can interact with customers on any and all of your channels
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Inbound Voice
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Outbound Voice
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Email
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Live Chat from Website
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Facebook Messenger
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WhatsApp
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SMS + MMS
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Apple Messages for Business
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Google Business Messages
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Facebook
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Twitter
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Instagram
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You Tube
Skills Based Routing to ensure customers get matched to the best resource
Supervisor Tools
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Screen Recording
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Speech & Text Analysis
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Coaching & Learning Tools
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Dual Listening
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Call Recording
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Call Monitoring
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Pre-Built Reports
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Dashboards
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CRM Integrations
Fully integrated with Ring Central MVP so that the whole company is on one really powerful unified system!
However, if we still haven't convinced you to move to Ring Central or are simply set on another provider, we will be happy to sell and install that for you as well. Other carriers in our portfolio include
- 1-Wire
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8x8
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aircall
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airespring
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allstream
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Avaya
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Call Tower
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Five9
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Net2Phone
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fuze
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Zoom
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Vonage Business
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And more...